Short links

The Link shortening section turns a long address into a short one like s.zavodmedia.com/AbC123 and counts clicks. Useful when you need to understand if posts are being read: a regular link in a post provides no statistics.

When creating, two fields are filled in: the address itself and the name by which you will find the link in the list. The platform generates the six-character code itself; setting a custom one is not yet possible. Later, you can only change the link's name — the address and code remain the same, otherwise already published links would stop working.

Statistics for each link:

  • total clicks and unique visitors;
  • clicks by day for the last month;
  • breakdown by device — computer, phone, tablet;
  • popular browsers.

At the top of the list are three summary numbers: total links, total clicks, and average clicks per link.

The number of short links is not limited by the plan.

Digital cards

A card is a separate public page with your contacts at zavodmedia.com/card/your-address. It's convenient to put one link in the channel description instead of listing messengers.

What can be configured: name and signature, avatar and cover, company, position, city, theme and accent color, as well as an SEO block — title and description for search engines.

Link buttons are added by type: Telegram, WhatsApp, phone, email, website, VK, Instagram, YouTube, TikTok, and custom link. You only need to enter the value in the usual format — the platform will convert it into a working link itself: the phone becomes a call, the email becomes a message, the Telegram username becomes a profile link. The button order is changed by dragging.

Additionally:

  • QR code — leads to the card, suitable for printing;
  • contact file (.vcf) — the visitor saves you to their phone with one button; for this, the phone or email must be filled in the card;
  • duplication — a quick way to make a second card based on the first one.

Analytics shows views and clicks for each button, daily dynamics, and where visitors came from. Visitors' personal data is not stored: instead of the visitor's address, an irreversible fingerprint is kept.

Currently, the same is available on all plans: 10 cards and 20 links in each.

Shared project access

You can open a project to a colleague — the Access tab in settings. Two ways:

  1. By email address. Works if the person is already registered on the platform. If there is no account, the platform will respond that the user is not found — first ask them to register.
  2. Invitation link. The platform generates a link that can be sent in any way; the person opens it and gains access.

By default, the observer role is assigned — viewing without editing. The member role can be changed or access revoked at any time. Projects to which you have been invited do not count toward your project limit on the plan.

Notifications

The bell in the header collects events that require attention: a post failed to publish, an account disconnected, the daily limit exhausted, the plan expiring or renewed, a project blocked, a bonus credited. The list updates automatically.

In settings, on the Notifications tab, three groups can be disabled: publishing failures, account issues, and everything related to the plan. A separate toggle enables duplication to email. Support replies always come through — otherwise you won't know you've been answered.

Notification texts arrive in the interface language that was set for you at the time of the event.

Support

The Support section is correspondence inside the platform. When creating a request, a topic is selected: publishing, accounts, payment, generation, or other.

Technical information is automatically attached to the request: your plan, balance, and if you are writing from the post card — the status of that post, attempts to rewrite it, and project settings. Screenshots and post numbers will not need to be requested.

An auto-responder answers some requests first. It only responds based on knowledge base articles and does not invent instructions: if there is no suitable article, the request immediately goes to a human. The auto-responder does not handle topics about payment and accounts at all. The operator call button disables auto-replies and transfers the conversation to an employee.

You can also write by email — it will turn into a request, and the reply will come to your email. A request can be closed and the answer rated.

Profile settings

Useful things worth checking once:

  • Interface language — switcher in the header, 21 languages;
  • Time zone — determined by the browser automatically; publication times in the schedule depend on it;
  • Password change, list of active sessions with the ability to disconnect extra ones and login log — the Security tab;
  • Stop words — AI tab: if the word appears in the source material, the post is rejected before generation.